1.Our Commitment

Our goal is to offer you the best shipping options, no matter where you are. We ship worldwide every day and strive to provide top-level service.

2. Order Processing

Once your order is received, we will process and arrange shipment as soon as possible.
Processing Time: 3–5 business days
(depending on stock availability and restocking time)

As soon as your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor the progress of your delivery.

3. Shipping Fees & Delivery Times

Total Delivery Time = Processing Time + Shipping Time
For example, if you order a hoodie:
3–5 business days (processing) + 7–15 business days (shipping) =
Estimated delivery in 10–20 business days

Please note: delivery times may vary depending on your location.

4. Shipping Destinations

We currently ship to the following countries:

United States, Canada, Australia, United Kingdom,Austria, Bahrain, Brazil, Brunei Darussalam, Denmark, Finland, France, Germany, Iceland, Indonesia, Japan, Kuwait, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Norway, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates,  Vietnam, Belgium, Poland, Portugal, Italy, Ireland, Israel.

If your country is not listed, please contact us to check availability. Shipping availability is ultimately determined by the regions selectable at checkout—if your location is available at checkout, we can ship to you.

5. Combined Shipping

If you place two or more separate orders under $69 to the same shipping address, we will automatically combine them and ship them together.
Any excess shipping fees will be fully refunded.

6. Delays & Holiday Notices

Please understand that shipping delays may occasionally occur due to:

Holiday peaks

Promotional sales periods

Stock shortages

Customs clearance delays

If your order hasn't arrived within 21 days after dispatch, please contact us and we will help you track and resolve the issue.

7. Contact Us

If you have any questions or need assistance with your order, feel free to reach out:

📧 Email: service@esiapinks.com

Our team is always here to help!